Residents of Yukon should contact

Environmental Health Services – Health and Social Services,
Government of Yukon
environmental.health@gov.yk.ca
867-667-8391
Refer to the BC Public Health Act: Food Premises Regulation on our Take a course page.
FOODSAFE and MarketSafe certificates are issued by British Columbia's Regional Health Authorities.
ProcessSafe certificates are issued electronically and are received by e-mail after you have successfully completed the course.
If you haven't received your certificate 4-6 weeks after completing your course, contact the Health Authority responsible for issuing your certificate.
If you require immediate confirmation that you passed the FOODSAFE Level 1 exam before you receive your certificate, be sure to ask your instructor for a Temporary FOODSAFE Level 1 Certificate before you leave the class.
If you take the FOODSAFE Level 1 course online and pass the exam, you will be able to print your own Temporary certificate.
ProcessSafe Certificates are e-mailed within 48 hours of successful completion of the course.
Certificate | Expiration Date |
---|---|
FOODSAFE Level 1 or FOODSAFE Level 1 Refresher | 5 years after issued (date is indicated on your certificate) |
FOODSAFE Level 2 | No expiry date at present |
MarketSafe | No expiry date at present |
ProcessSafe | No expiry date at present |
Upon successful completion of the ProcessSafe course, your certificate will be automatically e-mailed to you within 48 hours. If you did not receive your certificate, it may be for one of the following reasons:
For FOODSAFE Level 1, Level 2 or MarketSafe, you may request a replacement certificate by contacting any Health Authority office in the province.
For ProcessSafe electronic certificates, please contact the FOODSAFE Secretariat.
Each Regional Health Authority has a FOODSAFE contact specific to certificates. Select your region on the map below to view their contact information.
The BC Centre for Disease Control (BCCDC) determines FOODSAFE Level 1 program equivalencies. For information on food safety training in BC, including a list of equivalencies, please visit http://www.bccdc.ca/health-info/food-your-health/food-safety/food-safety-training.
If a course is not on the BCCDC list, it is not considered equivalent. If you require further information on this matter, please contact the BCCDC as indicated on their webpage.
Registration links are available from the individual course pages. See Take a course.
Payment options are explained on the course provider's registration page.
Classroom | Online | Correspondence | |
---|---|---|---|
FOODSAFE Level 1 | 8 hours | up to 20 days | up to 6 months |
Level 1 Refresher | n/a | up to 14 days | n/a |
FOODSAFE Level 2 | 12 hours (2 days) | up to 28 days | n/a |
MarketSafe | 6.5 hours | up to 10 days | n/a |
If you registered for a classroom course, contact information is available on the course search page. If you registered for an online course, contact Open School BC. If you registered for a correspondence course, contact go2HR.
Yes, multiple seats in a course can be booked, or a group training scheduled, through the following methods:
Remember:
Email your completed PDF application form to your local Health Authority's general FOODSAFE contact. Find the contact for your region.
Participant and Instructor learning materials can be purchased from Crown Publications, Queen's Printer (QP) Additional resources are available to instructors through the Instructor Portal.
Certified FOODSAFE instructors may request the exam(s) from the Regional Health Authority that issued their instructor certificates. General contact information for each Health Authority is available by selecting the appropriate region from the map below.
Instructors Outside of BC: Contact your local government agency responsible for food safety training in your province to request FOODSAFE exams.
Contact the Health Authority that issued your instructor certification. They will provide you with basic instructor login. Once you receive login, please update your profile. If you already have an account on the system and are experiencing difficulty accessing the site, please contact the FOODSAFE Secretariat at foodsafe@foodsafe.ca for assistance.
Provided you already have instructor access to the instructor portal, contact the FOODSAFE Secretariat to have access to this feature for your organization. If you do not have instructor status, please ensure that this is set up prior by your Health Authority prior to requesting assistance from the FOODSAFE Secretariat.
Accounts that are inactive for one or more years are automatically deactivated. Should you need your account reactivated, please contact foodsafe@foodsafe.ca.
Yes, all FOODSAFE instructor certificates have a five-year expiry date. To renew your instructor certification, contact your Health Authority.
There are FOODSAFE contacts in each of BC's Regional Health Authorities. Click on your region on the map below to view contact information for your Health Authority.
Environmental Health Services – Health and Social Services,
Government of Yukon
environmental.health@gov.yk.ca
867-667-8391